Senior UX/UI

  • Design
  • Sant Cugat, Spain

Senior UX/UI

Job description

Nacar is looking for a senior UX/UI designer with solid experience in both research and envisioning of innovative solutions.

The candidate will interface directly with Nacar´s client (large corporation) and manage directly planning, work and reporting with the client representatives.

The role and responsibilities apply during the 3 main phases of product innovation process.

Discovery phase

  • Set objectives, plan, and deliverables (together with Key Stakeholders)
  • Gathers client business requirements, internal knowledge, and desk research
  • Design, facilitate workshops and document outcomes.
  • Define Learning plan (research protocol) and run research activities
  • Make Data analysis to define current customer/user profiles, journeys and scenarios, key pain points.
  • Identifies key insights and Design opportunities.

Envisioning phase

  • Integrates business priorities and research insights into innovation strategy focus decision
  • Makes 'TO-BE' user scenario, experience and run user flows ideation
  • Create customer/user journeys (if required by the project/scope)
  • Create storyboards (if required by the project/scope)
  • Make Ideation of experience design concept and solution ecosystems
  • Translate concept ideas into experience prototypes
  • Produce low to medium fidelity prototypes.
  • Test product concept prototypes with users and client stakeholders and converge iteration towards a coherent, validated concept.

Materialize

  • Define Product design goals, while understanding technology restrictions.
  • Support definition of Product design architecture, user flows and wireframe
  • Plan, run and document user testing sessions to assess the high fidelity prototype user experience and inform product improvements.
  • Collect feedback from stakeholders
  • Support Creation and iteration of high fidelity mockups and clickable prototypes
  • Review Design Output before handover to development teams for quality control and conformity to Nacar’s client and project user experience standards.

Additional tasks, responsibilities:

  • Provide design tasks time/effort
  • Support the project team in case of internal/external Audit (Regulatory)
  • Document project milestones according to the Nacar’s client Usability Engineering QAP (Regulatory)
  • Participate in larger design team rituals (Boards, Portfolio exchanges, Offsites, Capability meetings) and adopt design team tools and processes (monday.com, project dashboard, miro, etc…)
  • Permanently optimize processes to increase quality and efficiency standards.

Main tasks and duties:

  • Gather business requirements and customer needs
  • Design and facilitate workshops
  • Create user/customer journeys (if required by the project/scope)
  • Create storyboards (if required by the project/scope)
  • Support project stakeholders and technical teams in the creation of User Stories , Acceptance Criteria
  • Provide design tasks time/effort
  • Create low/Mid fidelity mockups and clickable prototypes
  • Collect feedback from stakeholders on the low/Mid fidelity mockups and iterate the design requirements.

Requirements

Candidate profile:

  • Seniority at conducting UX research and transforming into insights, innovation strategy and design guidance.
  • Seniority at planning, doing, and reporting product testing with users
  • Demonstrated Strategic thinking (articulates perfectly business, design and customer perspectives)
  • Knows and applies user centred frameworks on a daily basis (Personas, Customer journeys, service design blueprints, story boards, etc…)
  • Capable of formulating recommendations and design opportunities and reach stakeholder buy in.
  • Capable to prototype high to medium , clickable fidelity quality level.
  • Experience in using Figma skills, and collaborative platforms (Miro, google suite, etc…)
  • Experience in desktop web application software design
  • Experience in medical sector is a plus
  • Experience in working in a corporate environment and understanding how to navigate organisation to reach his/her goals
  • Assertiveness: Ability to defend convictions with left hand skills if needed
  • Experience in facilitation of workshops
  • Project management and organised with regards to personal time management
  • Experience and comfortable in working with in an agile based project team rituals and individual delivery
  • Comfortable and effective at working remotely and autonomously
  • Handles and enjoys dealing in an uncertain and ambiguous context and delivering under pressure.
  • Naturally Proactive, and enjoys leading. Positive and constructive attitude to remove roadblocks into solutions and buy in from stakeholders.
  • Resilient, Listener.
  • Excellent and Effective communication towards upper level management
  • English proficiency is a must
  • 10-15+ y experience in UX research and design